From the Field: Benji Richards

Helping Mills Find Yield in Challenging Markets

For NHLA National Inspector Benji Richards, the most rewarding part of his job is also the simplest: “Helping facilities and employees become more profitable, and sharing my knowledge and experience to help make lumbermen for the future.”

One of Benji’s most memorable projects took place at a flooring company. By carefully reviewing operations, he uncovered approximately a 4% increase in yield in their process. That small adjustment translated into roughly $4 million in recovered revenue each year, a reminder of how precision and expertise can make all the difference.

While many know Benji for his inspection work, he also has specialized skills that members may not realize. “I’m very good on the finished side of lumber products, finding missing yield in furniture, flooring, and cabinet plants,” he says. This knowledge makes him a valuable partner for companies looking to maximize value where margins are tightest.

The global hardwood market is presenting no shortage of challenges. “Low lumber prices and oversupply have kept production at a minimum,” Benji explains. “Most mills have an abundance of logs, but profitability is another story. Rail ties are keeping mills at breakeven at best, and with several lumberyards closing, mills are struggling to find new places to sell lumber, with limited success.”

These challenges highlight the ripple effects of global oversupply and shifting demand; realities that members must navigate daily.

In this climate, Benji sees his work as a lifeline for members. He partners with mill managers to streamline processes, increase efficiency, and recover more yield. He also trains inspectors to remanufacture and upgrade lumber, ensuring companies capture the highest possible grades and profits.

“Even when markets are uncertain, there are opportunities to be found,” Benji says. His efforts provide exactly that, helping members discover hidden value and keep their businesses resilient in the face of global pressures.