Industry Services Provided by NHLA: We Help Hardwood Companies Optimize Their Business

Revenue Generation

The Inspection Services team has over 200 years of hardwood industry experience which means we have probably already been through any situation you are facing and can help. We offer instruction, support and consultation in the following areas and have a strong track record of success.

• Original Inspection
• Quality Control Evaluation & Training
• Yield Analysis & Training
• Custom In-House Training
• Certification Programs
• Sawmill Management Training

Our Team

We can train and educate your employees with an offering of technical courses in the following areas:

• Application of the Grading Rules (basic, advanced, bi-lingual and species specific)
• Lumber Drying (basic and advanced)
• Sawing, Edging and Trimming
• Log Scaling & Grading

Dispute Inspections

In the event that buyer and seller cannot come to an agreement on the grade and/or value of a shipment NHLA offers a dispute inspection in which a National Inspector as an impartial 3rd party is called in to help resolve the issue.

Sales Code Violation 

A formal complaint should be filed when the NHLA Sales Code has been violated by buyers or sellers of hardwood lumber and the situation cannot be resolved between buyer and seller independently. Sellers are expected to deliver the ordered lumber exactly as specified in the contract or purchase order. A formal complaint should be filed if the buyer or seller fails to meet its contractual obligations. A formal complaint can be filed with NHLA by completing the SCV-1 Form (pdf). 

Company Training

NHLA Inspectors are available to train your inspectors and other key employees on:

• NHLA Rules species characteristics
• Grading accuracy
• Ability to upgrade lumber prior to shipment
• Recognition of individual species characteristics

NHLA Inspectors will instruct at your location optimizing the learning because the training is done on your lumber; with your equipment; at your speed and at your facility. 

In-house training is customized to meet the specific needs of your company. To schedule in-house training contact your regional National Inspector or the Chief Inspector directly. 

National Inspector Fees Are As Follows:

In the U.S. and Canada:

NHLA Member Fees: $650 per day, flat fee
Non-Member Fees: $975 per day, flat fee

* Expedited services may be available - additional fees may apply. 
** Inspections outside of inspectors designated areas may incur additional travel expenses.   

Outside the U.S. and Canada:

NHLA Member Fees: $650 per day, plus expenses*
Non-Member Fees: $975 per day, plus expenses*

*Expenses include travel, lodging and meals.